Privacy Policy

This policy covers information collected through fsg-inc.com. Facility Service Group is a commercial facility management company operating in Houston, Texas.

What we collect

Information you give us directly: name, company, email address, phone number, property details and anything you write in a quote request or contact form. We collect this only when you submit it.

Information collected automatically: standard server logs including IP address, browser type, pages requested and referring URL. This site does not use advertising trackers or third-party marketing pixels.

How we use it

To respond to your enquiry, prepare a scope or quote, and communicate with you about the services you asked about. We do not sell your information and we do not share it with third parties for their own marketing.

Text messages

SMS consent on our forms is optional, unchecked by default, and separate from form submission. Submitting a form does not opt you in. If you opt in, message and data rates may apply and you can reply STOP at any time to end messages. We do not share SMS consent with third parties.

Retention

Enquiry information is retained for as long as needed to respond and to meet record-keeping obligations, then deleted.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below and we will respond.

Client portal

Our client portal is hosted by BlueFolder, a third-party field service platform. Information you enter there is governed by that platform’s own terms and privacy policy in addition to this one.

Questions about this policy: info@fsg-inc.com or 832-391-8514.

Last updated 5 August 2026.